Decision making is a complex business subject which combines
the most complicated elements of the operational and theoretical aspect management. The ability to implement the
decision making process is often determined by environmental factors rather
than the steps in some ‘ideal’ model. Decision are frequently influenced more
by the environment and structure of organization then by the method itself. The
process of decision making will, therefore, be examined in light of environmental
factors.
One of these factors social and cultural background affect
the interaction among people involved in
the decision process and provides the cultural framework within which they may
comfortably operate. The best alternative for solving the problem for example, might
be to replace an employee who is unsuited for a position. However, if in the
society’s culture there is a tradition of lifetime employment with one company,
that alternative is not really feasible because of social and cultural
restrictions.
With the regard of the structure of an organization ,there
are a number of factors that may alter the ‘ideal’ decision making process. The
amount of flexibility within an organization and the available resource are
often controlling factors. The amount of data available may also limit the
range of alternatives that can be considered. Another organizational factors is
importance of the decision being made in relation to other problems and responsibilities of management. The relative
importance of one decision is weighed against the amount of effort involved in
finding a solution and the benefit the company will receive from its
implementation.
Three other factors also influence the following af a model decision
making ; time, creativity, risk. The amount of time available to make a
decision for a given problem is often determined by the environment not the
management. The time factor may affect the creativity of the solution to a
problem. The risk associated with a
particular course of action may be lessened by use of a grouprather than an
individual decision maker. The, resources, and culture may affect the
workability of a group process, although research shows that groups often come
up with better solutions than individual.
Decision theory and the ideal decision making model tend to
picture the process as one in which managers operate by themselves , free of
restrictions of time , date and resource. The reality of the decision process
is much less a step by step procedure than it is a series of practical
considerations directly influenced by the social, cultural and organization environment.
Referensi : Business Concept for English Practice
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